Return shipping costs are covered by the Seller inside Italian borders. Outside of Italy, returns and return costs are under the liability of the Customer.
To request your return, please respect the following conditions:
C.so Salvatore D’Amato 100
80022 Arzano – Na
TO RETURN AN ORDER
If you change your mind, you have fourteen (14) days from the date of your order to return your item (s). You have the option to return your items ordered through Edesim Srls-paris.com to the Edesim Srls store.
To return your items, please follow the procedure described on the return slip included in your parcel:
To request your return, be sure to respect the conditions of return. It is NOT possible to exchange a product ordered online.
Upon the receipt of your item(s), and following a quality control, we will make every effort to ensure a refund within 14 days maximum. The exact time depends on your bank’s refund procedures.
Edesim Srls reserves the right to refuse returns that do not comply with the above conditions.
You will receive a confirmation email once your account has been credited.
Refunds are made according to the same payment methods and currency as the purchase.